If an issue arises before you have joined it is unlikely that we will be able to assist you. The NTEU policy on this is here  . We can provide limited advice and help, and in circumstances where the issue is also one that we are working on for members, or where it may provide a strong precedent to assist members, we may be able to provide assistance and representation. 

If you are not yet a member and need help@work Join Now  and use the Help@Work form to see what we can do for you. You must join before we can consider providing any level of support.