Members who need help (or even if unsure whether you do need help) can go the Help@Work  page in your member portal .

If you are not yet a member, then join now   and contact us via the Contacts page.

How to seek advice

While we do not generally provide representation to people who are not members, we may be able to provide you with some basic advice.

And in occasional circumstances may be able to provide representation if your matter is one that we are already working on for others (e.g. mass underpayment), or where it may set an important and useful precedent for members.

You can find our policy on representation here  .

The most important advice we can give?

Stay calm and ask for help!